3. How We Use Your Information
The information we collect is strictly used to provide the highest quality of service:
• Order Processing: To fulfill and deliver your fresh chicken and meat orders accurately.
• Customer Service: For addressing inquiries, support requests, and order tracking.
• Service Improvement: To improve our product offerings, delivery efficiency, and app experience.
• Marketing: With your consent, to send updates on customized offers and new fresh products.
4. Information Sharing & Disclosure
We treat your data with the utmost confidentiality. However, your information may be shared under specific circumstances:
• With Delivery Partners: Riders and logistics partners necessary to deliver your order to your doorstep.
• Payment Gateways: For processing secure digital transactions.
• Legal & Regulatory Authorities: When required by law or local food standard regulations.
*We do not sell, trade, or rent your personal identification to others.
Charaa Fresh Chops employs comprehensive physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. Our ordering systems are secured with encryption and restricted access controls to maintain the integrity of your information.
You have specific rights regarding your personal information:
• Access & Review: You can request to view your account details and order history.
• Correction: You have the right to request corrections to inaccurate personal or delivery details.
• Account Deletion: You may request the deletion of your account and associated data.
• Withdrawal of Consent: You may opt-out of marketing communications at any time.
Our website may use 'cookies' to enhance your browsing experience. Cookies are temporary files stored on your device that help us understand how you use our site, save your preferences, and provide customized content. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.
8. Changes to this Privacy Policy
Charaa Fresh Chops reserves the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage customers and visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.